• Sujata posted an update in the group Learning & Development

    1 year, 6 months ago

    @chandrajit-pati in the context of coaching for resilience and mental well-being, how can coaches navigate the thin line between providing psychological support and overstepping professional boundaries, ensuring that clients receive appropriate mental health resources when necessary?

    • Yes, there has to be a very balanced approach. The coach is not a psychatrist. He is ther to rovide the right balance of performance coaching and behaviorial improvement.

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      Reacted by Prerna
    • At best, the coach can recommend certain improvement areas on weel being.

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      • Also, the coach can highlight in general to the leader of the organization and the CHRO on how the patterns observed without breaking the privacy rules.

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        • Almost a similar case I had observed in a telecom company, where a high degree of mental fatigue and in fighting at the leadership was observed by the Coach. While maintaining the privacy norms, he did highlight these issues to the top management.

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          Reacted by Sneha
    • Professional coaches and mentors undertake a rigorous process of self-reflection and interrogation to ensure they understand themselves, their biases and values intimately. The reason for this is so that they display non-judgement and hold the space for the coachee when coaching. Coaches also have supporting peer-to-peer professional circles and supervisors so that they can discuss their responses and emotions to coaching discussions (the coachee content and details are never disclosed). Again this is to ensure we explore what we might be inadvertently bringing into a coaching discussion that is not fit for purpose and to reflect on how best to move forward. It is also important to be aware that part of our training is to understand when to ‘hand-off’ to other professionals, when the coaching has moved into a different space bejond the remit of the coaching contract.

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